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KENOJA
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What are the benefits in using Jojoba Oil?Jojoba Oil has anti-inflammatory properties which helps to tame chafing and chapping in the skin, is known to reduce redness caused by over-drying, and tends to ease the harsh effects of eczema and rosacea, to keep the skin calm and comfortable. The Vitamin E and B-complex vitamins in the Jojoba Oil help in skin repair and damage control. Other Benefits of Jojoba Oil: Highly Hydrates the Skin Offers Long Lasting Moisture Has Natural Anti-Aging Properties Smooth dry skin Reduce acne
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What is Kenjoa Luxury's return policy?RETURN & EXCHANGE POLICY Due to the nature of our business, federal health regulations will not allow beauty products to be resold after being handled or worn by the buyer. For this reason all sales of Kenoja Luxury Products are final sale. Kenoja Luxury will not accept returns/exchanges for used and/or opened products. We reserve the right to refuse refunds/exchanges on personal use products for any reason. If you received the wrong product, leave it unopened and contact customer service as soon as your order is received. In this case all customers must provide our customer service with the item’s picture they want to return due to the wrong product being received. This is to confirm the sellable condition of the product. After the picture is received, customer service will conduct an assessment and if found necessary, will send to the customer a return authorization number and instructions to return. Any questions, please contact us through our message center.
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Why is using a natural skin care product a better choice?In making a better choice to use natural products instead of commercial product, you avoid the use of harsh chemicals that can result in skin damage. Additionally, for better skin and skin improvement/results, organic skin care products are less likely to cause allergic reactions, inflammations or irritations.
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What are the benefits of Kenoja's Body Butter?Kenoja Luxury's Body Butter is a richer and thicker moisturizer than typical body creams on the commercial market. It is created from a mixture of natural butter and oils. Examples of these natural butters used in our product line include mango butter or Shea Butter and natural oils to include grape seed oil, vegetable-based oils, and jojoba oil. They all are whisked together to form a smooth and creamy texture. Our Luxury Body Butter: Deeply hydrates skin Offers relief from itching and flakiness Increases the skin's natural suppleness and firmness Natural anti-aging Properties Provide protection to the skin. ... Helps to diminish stretch marks Provides relief in eczema Has natural sunscreen properties
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How long is shipping and does Kenoja Luxury accept returns?ORDER & CONFIRMATION Once your order is placed and payment received, you will receive an order confirmation email to the email address provided on your order. Please allow a processing time of 3-5 business days. Business days exclude weekends and holidays. After the processing period is over, your shipping label will be created and you will receive an "Order Fulfillment" email. Your tracking number will be inside this email. Your package is shipped off via USPS Priority mail (2-3 business days US) (6-10 business days International) - Any delays within the USPS due to the Pandemic or Holiday high volume may prolong estimated delivery times. SHIPPING Shipping time occurs after the processing period is complete. (United States) 1-3 BUSINESS DAYS VIA USPS Priority Mail (International) 6-10 BUSINESS DAYS via USPS Priority Mail This time does not include the processing period Delays are to be expected during sale promotion periods & Holidays. INTERNATIONAL ORDERS (International) 6-10 BUSINESS DAYS via USPS Priority Mail We cannot ship internationally to a postal box or mailing center. A physical address is required. Custom Fees may apply. Some countries put a tax on orders that come in from other countries. This is a fee that you, the buyer, are responsible for. It is vital to know the custom fees for your country or province. Some places require you to pay the fee before you are able to pick up your packages. Also when the package is being held in customs it may take an additional 1-5 days for your package to be inspected and cleared. LOST/STOLEN PACKAGES Kenoja Luxury is not responsible for any lost or stolen packages. Refunds nor placements are given by Kenoja Luxury for any lost or stolen packages. All Packages will have a tracking number given by USPS which also provide updates thru their system per occurrence of your package's movement and handling. If you will not be home on the expected arrival date/time, you can request to have your package held at your local USPS post office. For this service please click the link below.
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